User Guides

EKM Outgoing Email Page Tags

These tags allow you to output customer and order information in your outgoing emails. They can be used to give the customer a summary of their order.

  • Tags
First Name
[ekm:customer_firstname]

This outputs the customer's first name.

Last Name
[ekm:customer_lastname]

This outputs the customer's last name.

Company Name
[ekm:customer_company]

This outputs the customer's company name.

Address Line 1
[ekm:customer_address]

This outputs the first line of the customer's address.

Address Line 2
[ekm:customer_address2]

This outputs the second line of the customer's address.

Town
[ekm:customer_town]

This outputs the customer's town.

County
[ekm:customer_county]

This outputs the customer's county.

Country Code
[ekm:customer_country]

This outputs the customer's country as a country code.

Country Name
[ekm:customer_country_name]

This outputs the customer's country as a name.

Postcode
[ekm:customer_postcode]

This outputs the customer's postcode.

Telephone Number
[ekm:customer_telephone]

This outputs the customer's telephone number.

Email Address
[ekm:customer_email]

This outputs the customer's telephone number.

Company Name (Shipping)
[ekm:shipping_company]

This outputs the company name from the customer's shipping address.

First Name (Shipping)
[ekm:shipping_firstname]

This outputs the customer's first name from the shipping address.

Last Name (Shipping)
[ekm:shipping_lastname]

This outputs the customer's last name from the shipping address.

Address Line 1 (Shipping)
[ekm:shipping_address]

This outputs the first address line from the customer's shipping address.

Address Line 2 (Shipping)
[ekm:shipping_address2]

This outputs the second address line from the customer's shipping address.

Town (Shipping)
[ekm:shipping_town]

This outputs the town name from the customer's shipping address.

County (Shipping)
[ekm:shipping_county]

This outputs the county name from the customer's shipping address.

Country Code (Shipping)
[ekm:shipping_country]

This outputs the country code from the customer's shipping address.

Country Name (Shipping)
[ekm:shipping_country_name]

This outputs the country name from the customer's shipping address.

Postcode (Shipping)
[ekm:shipping_postcode]

This outputs the postcode from the customer's shipping address.

Delivery Tracking Number
[ekm:delivery_tracking_number]

This outputs the delivery tracking number assigned to the order.

Delivery Tracking Company
[ekm:delivery_tracking_company]

This outputs the name of the delivery company tracking the order.

Delivery Tracking URL
[ekm:delivery_tracking_url]

This outputs a URL to the page/service tracking the delivery the order.

Order Number
[ekm:ordernumber]

This outputs the order number.

Shop Name
[ekm:shopname]

This outputs the name of the shop.

Shop Address
[ekm:shop_url]

This outputs the URL to the shop the order was placed on.

Shop's Email Address
[ekm:shop_email]

This outputs the email address of the current shop.

Custom Fields
[ekm:customfields]

This outputs the content of the customer fields a customer filled in during checkout.

Order Details
[ekm:orderdetails][/ekm:orderdetails]

This outputs the product name, price, quantity and totals of the order placed.

Value
Description
hideproductcode
Yes/No - When set to yes will not display the product code.
style
Setting style1 will use an alternative formatting.
output_start
Set the content to be output before the content.
output_item
Will output the order contents. Accepts the following attribute tags...
[productcode]
[description]
[options]
[itemprice]
[delivery]
[qty]
[itemtotal]
[ordernote]
output_end
Set the content to be output after the content. Accepts the following attribute tags...
[discounttext]
[discountvalue]
[subtotal]
[totaltax]
[totaldelivery]
[total]
Total Order Tax
[ekm:ordertotaltax]

This outputs the total tax for the order.

Order Sub Total
[ekm:ordersubtotal]

This outputs the sub total for the order.

Order Total
[ekm:ordertotal]

This outputs the total for the order.

Order Status
[ekm:orderstatus]

This outputs the order status.

Payment Type
[ekm:paymenttype]

This outputs the payment method used during checkout.

Delivery Method
[ekm:deliverymethod]

This outputs the delivery method selected during checkout.

Total Loyalty Points
[ekm:loyaltypoints_totalpoints]

This outputs the total loyalty points the customer has.

Loyalty Points Value
[ekm:loyaltypoints_totalpoints_value]

This outputs the value of the loyalty points the customer has.

Awarded Loyalty Points
[ekm:loyaltypoints_pointsawarded]

This outputs the loyalty points the customer has earned for this order.

Awarded Loyalty Points Value
[ekm:loyaltypoints_pointsawarded_value]

This outputs the value of the loyalty points the customer has earned for this order.

Transaction ID
[ekm:transid]

This outputs the transaction number for the order.

Order Cancellation Form Link
[ekm:model_cancellation_form]

This outputs a link to the order cancellation form.