User Guides

EKM Abandon Cart Email Tags

These tags allow you to output customer and order information in your abandon cart outgoing emails.

  • Tags
First Name
[ekm:customer_firstname][/ekm:customer_firstname]

This outputs the customer's first name.

Last Name
[ekm:customer_lastname][/ekm:customer_lastname]

This outputs the customer's last name.

Company Name
[ekm:customer_company][/ekm:customer_company]

This outputs the customer's company name.

Address Line 1
[ekm:customer_address][/ekm:customer_address]

This outputs the first line of the customer's address.

Address Line 2
[ekm:customer_address2][/ekm:customer_address2]

This outputs the second line of the customer's address.

Town
[ekm:customer_town][/ekm:customer_town]

This outputs the customer's town.

County
[ekm:customer_county][/ekm:customer_county]

This outputs the customer's county.

Country Code
[ekm:customer_country][/ekm:customer_country]

This outputs the customer's country as a country code.

Country Name
[ekm:customer_country_name][/ekm:customer_country_name]

This outputs the customer's country as a name.

Postcode
[ekm:customer_postcode][/ekm:customer_postcode]

This outputs the customer's postcode.

Telephone Number
[ekm:customer_telephone][/ekm:customer_telephone]

This outputs the customer's telephone number.

Email Address
[ekm:customer_email][/ekm:customer_email]

This outputs the customer's telephone number.

Shop Name
[ekm:shopname][/ekm:shopname]

This outputs the name of the shop.

Shop Address
[ekm:shop_url][/ekm:shop_url]

This outputs the URL to the shop the order was placed on.

Shop's Email Address
[ekm:shop_email][/ekm:shop_email]

This outputs the email address of the current shop.

Cart Details
[ekm:cart_details][/ekm:cart_details]

This outputs the contents of the abandoned cart.