Speak to our experts today 0333 004 0333
Speak to one of our experts today
User Guides

EKM Abandon Cart Email Tags

These tags allow you to output customer and order information in your abandon cart outgoing emails.

  • Tags
First Name
[ekm:customer_firstname][/ekm:customer_firstname]

This outputs the customer's first name.

Last Name
[ekm:customer_lastname][/ekm:customer_lastname]

This outputs the customer's last name.

Company Name
[ekm:customer_company][/ekm:customer_company]

This outputs the customer's company name.

Address Line 1
[ekm:customer_address][/ekm:customer_address]

This outputs the first line of the customer's address.

Address Line 2
[ekm:customer_address2][/ekm:customer_address2]

This outputs the second line of the customer's address.

Town
[ekm:customer_town][/ekm:customer_town]

This outputs the customer's town.

County
[ekm:customer_county][/ekm:customer_county]

This outputs the customer's county.

Country Code
[ekm:customer_country][/ekm:customer_country]

This outputs the customer's country as a country code.

Country Name
[ekm:customer_country_name][/ekm:customer_country_name]

This outputs the customer's country as a name.

Postcode
[ekm:customer_postcode][/ekm:customer_postcode]

This outputs the customer's postcode.

Telephone Number
[ekm:customer_telephone][/ekm:customer_telephone]

This outputs the customer's telephone number.

Email Address
[ekm:customer_email][/ekm:customer_email]

This outputs the customer's telephone number.

Shop Name
[ekm:shopname][/ekm:shopname]

This outputs the name of the shop.

Shop Address
[ekm:shop_url][/ekm:shop_url]

This outputs the URL to the shop the order was placed on.

Shop's Email Address
[ekm:shop_email][/ekm:shop_email]

This outputs the email address of the current shop.

Cart Details
[ekm:cart_details][/ekm:cart_details]

This outputs the contents of the abandoned cart.